Privacy Policy

1. Information We Collect

• ▸Personal Information: Name, email address, and authentication credentials provided during sign-up.
• ▸Usage Data: Chat logs, prompts, and attachments you upload to the service.
• ▸Financial Information: We do not store full credit card numbers. Payment processing is handled securely by Razorpay, which is compliant with RBI guidelines.

2. How We Use Your Information

We use the collected data to provide, maintain, and improve our services, process transactions, and communicate with you regarding updates, support, and promotional offers. We may analyze anonymized chat data to improve the underlying AI models, subject to applicable consent.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• ▸Service Providers: Third-party LLM providers (e.g., Anthropic, Google) to process your prompts, and payment processors (Razorpay) to securely handle transactions. These providers are bound by strict data processing agreements.
• ▸Legal Authorities: If required to do so by law or in response to valid requests by public authorities, under Section 69 of the IT Act, 2000.

4. Data Security

We implement reasonable security practices and procedures as mandated by Rule 8 of the IT (Reasonable Security Practices) Rules, 2011, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, correct, update, or delete your personal data. You may also object to or restrict the processing of your data or withdraw your consent where applicable. To exercise your rights, please contact us using the details below.

7. Cookies and Analytics

We use cookies and similar technologies to enhance your experience and analyse how our website is used.

• ▸Essential cookies: Required for the site to function (session management, authentication). These cannot be disabled.
• ▸Analytics cookies (Google Analytics): We use Google Analytics 4 (GA4) to collect anonymised usage data — such as pages visited, session duration, device type, and approximate geographic region etc. This data helps us understand how users interact with YathaAI and improve the service. GA4 anonymises IP addresses by default and does not share your conversation content with Google. These cookies are only activated after you provide consent via the cookie banner. You may withdraw consent at any time by clearing your browser cookies or adjusting your preferences.

For more information on how Google processes this data, see the Google Privacy Policy. To opt out of Google Analytics across all websites, you can use the Google Analytics Opt-out Browser Add-on.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.

9. Transfer of Data

Your information may be transferred to and processed in locations outside your jurisdiction where our service providers or servers are located. We ensure appropriate safeguards are in place for such transfers in accordance with applicable laws.

10. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us (Grievance Redressal)

In accordance with the Information Technology Act, 2000, if you have any discrepancies or grievances regarding the processing of information, you may contact our Grievance Officer via the Contact Us page. We will acknowledge and resolve your grievance within the legally mandated timelines.